• A qualified manufacturer of EV charging products!

FAQs

What are your prices?

The purchase price depends on the product type and order quantity. You may get price details and product catalogue by consulting with our sales.

What is your product positioning?

Our first-class products are affordable with a third-class price, which allows our customers to set a proper and competitive market price based on their own needs.

Do you have special solutions for big customers?

Yes, we have a professional team tailor-made for big customers. Diverse OEM solutions provide customers with exclusive rights on the market, and they have free rein to price the products.

Do you have a minimum order quantity?

Yes, a minimum order quantity is required for all international orders. You can ask for more details from our sales team.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead time becomes effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead time does not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

A warranty of two to five years is provided based on the product model.

Do you guarantee safe and secure delivery of products?

Yes, we have been using high-quality export packaging. You can ask for more details from our sales team.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By seafreight is the best solution for big amounts. We can provide you with the exact freight rates if we know the details of amount, weight and shipping method. Please contact us for further information.