What are your prices?

The purchase price varies depending on the product type and order quantity. For more information and product details, please contact our sales team.

What is your product positioning?

Our products offer first-class quality at an affordable price, allowing our customers to set competitive market prices according to their needs.

Do you have special solutions for big customers?

Yes, we have a professional team that specializes in providing customized solutions for large customers. Our OEM solutions offer exclusive market rights and the freedom to set reasonable market prices.

Do you have a minimum order quantity for international orders?

Yes, we do have a minimum order quantity requirement for international orders. Please contact our sales team for more information.

Can you provide the necessary documents?

Yes, we can provide all the necessary documents including Certificates of Analysis / Conformance, Insurance, Origin, and other export documents where necessary.

What is the typical turnaround time?

For samples, the turnaround time is approximately 7 days. For mass production, the lead time is usually 20-30 days after we receive the deposit payment. The lead time begins when (1) we have received your deposit, and (2) you have given your final approval for your products. If our turnaround time doesn't fit with your deadline, please discuss your requirements with your sales representative. We will always try to meet your needs and are usually able to do so.

What payment methods do you accept?

We accept payments through bank transfer, Western Union and PayPal. The payment terms are 30% deposit in advance and 70% balance against the copy of B/L.

What is the warranty for your products?

We offer a warranty of two to five years depending on the product model.

Do you guarantee secure delivery of your products?

Yes, we use high-quality export packaging to ensure secure delivery of our products. Please contact our sales team for more information.

What are the shipping fees?

The shipping cost varies depending on the chosen shipping method. Express shipping is usually the quickest but most expensive option. For larger orders, sea freight is the best solution. We can provide you with the exact freight rates if you provide us with details regarding the order size, weight and shipping method. Please contact us for more information.

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